Our Admissions Process
A Safe and Supportive Start to Recovery
At Phoenix Rising, we understand that seeking help is a significant step, and our admissions process is designed to make each new client feel safe, supported, and informed from the very start. From insurance verification to assessment and program placement, our goal is to create a foundation of trust, empathy, and understanding in a clinical environment that prioritizes trauma-informed care.
Step 1: Insurance Verification
Our admissions process begins with verifying your insurance coverage to ensure that treatment is accessible and financially manageable. Our experienced team works directly with your insurance provider to confirm the benefits that are available, giving you clear information about your coverage and options.
Step 2: Intake and Assessment
Once your insurance is verified, you’ll be welcomed into our center, where we conduct an initial intake meeting in a comfortable, private setting. Here, we’ll talk with you about your personal history, including substance use, mental health, and other life factors. This part of the process allows us to enter your information into our secure Electronic Medical Records (EMR) system, ensuring all your details are confidentially documented and accessible to the care team.
Step 3: Biopsychosocial Assessment (BPS)
Next, we conduct a comprehensive Biopsychosocial Assessment (BPS). This assessment considers the biological, psychological, and social factors that may influence your health and wellness. Our team gathers this information to understand your unique challenges and strengths. This thorough process helps us to gain a deeper perspective on your needs, guiding us in creating a personalized treatment plan.
Step 4: Developing a Personalized Treatment Plan
After the BPS, our therapist will assess your appropriate level of care, taking into account the information gathered throughout your admissions process. We then design a treatment plan that addresses your specific circumstances and goals, whether that includes outpatient treatment, sober living support, or a combination of both. Each plan is developed with empathy and careful consideration of your history, making sure it aligns with best practices in trauma-informed care.
At Phoenix Rising, we are committed to providing a nurturing and safe environment where you can start your journey to recovery with confidence and support. Our admissions team is here to guide you through every step, so you feel empowered and prepared for a healing experience tailored to your needs.
Our Testimonials
We offer a suite of client-centered and evidenced-based programs that span a continuum of care across pre-treatment, treatment entry, recovery initiation, housing, employment, and long-term recovery management.